24/7 Customer, a Silicon Valley based solutions company, is the innovator of Predictive Customer Experience Solutions.24/7 Customer partners with large enterprises to transform digital sales and service experiences and deliver the highest customer experience across channels while eliminating 40-60% calls to contact centers.
Enterprises trying to transform their digital experiences with online knowledge bases, FAQ-based apps, chat software, and avatars to meet this need have not been successful. Consequently there is a significant gap in consumer expectations of digital customer experience.
24/7 Customer invented predictive customer experience technologies (Px) to address this gap. 24/7 Customer's ?Px Solutions are a suite of predictive customer experience technology solutions that integrate cloud-based software technology, predictive analytics and contact center operations.
Px Solutions transform online experiences journey-by-journey in a systematic way, learning from every touch point with the sole objective of making online sales and service smarter -- every single time.
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