ACI was founded in Omaha, Nebraska, US in 1975 to develop software for communications applications making use of the new NonStop computers from the then Tandem organisation. Many of the early projects involved building systems to handle ATMs, front ending the bank core banking systems, which led to the launch of the first product, BASE24, in 1982.Over time that product was expanded to service transactions from other channels such as POS terminals and branch systems. And the product portfolio was expanded to cover more functions around card transactions such as clearing and settlement and fraud detection. As the product portfolio expanded, the hardware utilised for these products was also expanded to include suppliers such as IBM, HP, Stratus and SUN.In the 1990s ACI's product range expanded to cover wholesale banking payments with solutions for wire transfers and ACH transactions leading to the acquisition of IntraNet in 1998, which expanded the product range with the Money Transfer System product.International expansionEarly customers were all in the US. In 1981 an Australian bank became a customer starting an international growth path. By 1986, ACI had 131 customers in 14 countries. Supporting this international growth was the development of a series of offices and partners around the world.Since 1995, ACI has been a public company traded on NASDAQ, initially under the name Transaction Systems Architects (TSA), and since July 2007 under the name ACI Worldwide, Inc. (ACIW). Prior to that ACI had periods under US West and Tandem ownership and as a private company.Experience, expertiseToday's ACI builds on more than 35 years of experience of delivering systems to process payments for banks, processors and retailers around the world. That experience is recognised in the high customer satisfaction ratings given by ACI's base of more than 750 customers.Today, 19 of the world's top 20 banks, 5 of the top 10 U.S. retailers and 6 of the leading 25 global retailers, rely on ACI payments software.
ACI Worldwide employs industry-leading payments experts. This expertise is vital to our success. To stay ahead of our competition we support our employees in growing their knowledge and developing their careers.Individuals are expected to own and direct their own development but ACI Worldwide has put a broad range of tools and processes in place to give everyone the very best chance of achieving their goals.PeopleACI's policy is to encourage self-managed development but this does not mean you are left on your own. ACI has some of the most-respected experts in the industry and encourages its staff to learn from each other.ACI has introduced tools to help you gather feedback on your own performance, mentoring and coaching schemes to understand the broader picture, and managerial training to help prepare you for your next role.KnowledgeACI has made available a huge breadth of learning resources. These include both formal and informal education courses run through ACI University in conjunction with respected universities, through to online training packages and virtual libraries.These resources have been put in place to give you the opportunity to learn in the way that you find easiest and to really focus on those topics that are most beneficial to your own unique circumstances.TechnologyACI has a large number of technical employees who are vital to our product quality and development. These employees are encouraged, and supported, to undertake industry-wide technical training and certification and to further their ACI product specific learning. Where it is appropriate for the individual, attendance of conferences and technical summits is also supported.With the introduction of our fellowship program, technial staff now also have the opportunity to further their careers with ACI without the requirement to take on people management responsibility.OrganizationACI runs a significant number of career development intiatives but is not complacent about the continuing need to develop to retain our position as one of the most expert organizations in the payments industry.ACI continues to facilitate feedback from across the organization to see what we could be doing better and how we can continue to improve. This has included the extension of leadership councils and a creativity task force and with internal meetings and systems that help improve the consistent sharing of information across all locations and between all grades of employee.
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