By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Founded by Jeff Bezos, the Amazon.com website started in 1995 as a place to buy books because of the unique customer experience the Web could offer book lovers. Bezos believed that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. During the first 30 days of business, Amazon fulfilled orders for customers in 50 states and 45 countries - all shipped from his Seattle-area garage. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Amazon Values: Customer Obsession: We start with the customer and work backwards. Innovation: If you don't listen to your customers you will fail. But if you only listen to your customers you will also fail. Bias for Action: We live in a time of unheralded revolution and insurmountable opportunity--provided we make every minute count. Ownership: Ownership matters when you're building a great company. Owners think long-term, plead passionately for their projects and ideas, and are empowered to respectfully challenge decisions. High Hiring Bar: When making a hiring decision we ask ourselves: "Will I admire this person? Will I learn from this person? Is this person a superstar?" Frugality: We spend money on things that really matter and believe that frugality breeds resourcefulness, self-sufficiency, and invention!
Amazon currently employs more than 28,300 people around the world. Our employees work in corporate offices, fulfillment centers, customer service centers and software development centers across North America, Europe and Asia. Employees in our offices contribute in a variety of functions and jobs, including: Software Development Our engineers tackle some of the most complex challenges in large-scale computing. Software development engineers, technical program managers, test engineers, and user-interface experts work in small teams company-wide to contribute to the e-commerce platform that's used by: Over 118 million active Amazon customer accounts Over 2.0 million active seller accounts Retail Product Management and Merchandising Our team of product managers, designers, buyers, and merchandisers builds and launches new product categories and stores around the world as it offers customers greater selection, lower prices, more in-stock merchandise, and a best-in-class shopping experience.Information Technology Our IT team oversees the company's technology environment. These system, database, and networking experts build and operate highly reliable, scalable distributed systems with terabyte-sized databases and infrastructure that can handle a massive number of transactions.Operations and Customer Service During the 2009 holiday season, our fulfillment centers shipped to more than 178 countries worldwide. Our operations teams oversee and operate all aspects of supply chain management, fulfillment, transportation, and customer service. People on these teams range from optimization specialists and business analysts to fulfillment and customer-service managers and associates. Regardless of their role, however, they're completely focused on meeting individual customer promises every day, around the globe. Finance and Administration Financial professionals at Amazon operate as business partners within functional teams throughout the company. They have leadership roles in teams such as Retail, Operations, Business Development, and Software Development in addition to more traditional roles in Accounting, Treasury, Investor Relations, etc. Financial professionals help teams evaluate business investments, understand historical performance, and develop forward-looking plans in addition to providing objective perspectives to their business partners. Human Resources Our HR function comprises HR Business Partners, Recruiters and Specialists in areas like Learning & Development, HRIS and Compensation & Benefits. The teams engage with our business leaders to deliver our goal of finding, developing and retaining the best and brightest people in the market. By partnering with our businesses leaders and employees we develop long term career paths inline with Amazon's unique culture. Legal Our legal team advises business leaders on complex legal issues in a dynamic, high-growth environment. They oversee Amazon's intellectual property and patent efforts, drive public policy initiatives, and resolve all litigation.
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