27th June 2012 EMC (India)

#EMC looking at #IT from the customer’s point of view; EMC IT’s new #IT-as-a-Service model http://t.co/ydpE1yI1

• Building a Customer-Centric, Service-Oriented Command Center: IT Service Operations Has a Plan!

  By Dan Inbar Director of EMC IT Service Operations and Global Command Center If you've ever wished that IT Service Operations had a stronger customer focus, I have good news for you - this is our focus. We are constantly working on it and making good progress!