METACOGNITION, a skill we should all possess, especially nowadays. "To navigate a working relationship with someone from another culture, you should be aware of your working assumptions about the other person. Checking for signs during the interaction that these assumptions apply is crucial to avoiding wrong turns or collisions in the relationship".
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The increasingly international nature of business means leaders need new skills to get the full potential of teams and networks of people from a variety of cultural backgrounds. At the NeuroLeadership Summit being held in New York this week, top executives from Citibank, the American Management Association, and American University joined me on a panel to explore these new skills - skills including handling complexity, communicating virtually, and working across cultures.