When we launched in 1994, our aim was the same as it is today - to make technology straightforward, useful and easy to enjoy for everyone.
It really hit the right notes with the public. So much so, we became the fastest-growing company in UK history, welcoming our one millionth customer within the first year. We were also the youngest business to join the FTSE 100 at just two years old.
Today, as part of Everything Everywhere, we're doing that for more people than ever before - and giving each and every one of our customers a better experience than they've ever had before.
It's a time of exciting change at the moment at Orange. As part of Everything Everywhere we're more serious than ever about investing in new technologies and systems - and in delivering the exciting products customers expect from one of the UK's most innovative brands. And it looks like our customers agree, with Orange being voted the country's 'Best High Street Retailer' in 2010 at the Mobile Choice awards.
What will never change at Orange is our determination to be at the very forefront of our industry. Or our desire to help customers throughout the UK to communicate, share their experiences and feel closer to each other.
The many dedicated researchers in our labs and development centres have recorded numerous firsts. The Orange Livebox, for example, is the very latest in joined-up technology, offering broadband, internet phone calls and streaming television through a single, user friendly product. There are lots of other exciting things in the pipeline.
And it's not just our products and services that we're known for. We've got a strong heritage in film, having sponsored the BAFTAs for over 10 years, and our 'Orange Wednesdays' two-for-one offer is used by thousands of people every month.
We support new music acts with Orange Unsigned, trial new innovations and offer free phone charging at Glastonbury. In 2008 we launched Orange Rockcorps and gave gig tickets in exchange for four hours of voluntary work.
You'll find us at Rugby World Cups and on the covers of millions of books, with the annual Orange Broadband Prize for Fiction recognising the best female writers out there.
Put us all in a room, ask us why we work here, and you'll get any number of answers. Some will point to the vast range of opportunities we can access across not just one but two market-leading brands that make Everything Everywhere the UK's largest mobile operator. For others it's the pride of being part of those well-known, well loved brands. And then there are those who will talk about the people - we're friendly, open and genuinely excited about what we do.
training and development
From the minute you come through the door on your first day, you'll realise how serious we are about supporting your personal development here at Orange. It all starts with your induction. From giving you the lowdown on our business strategy and values to introducing you to some of the people you'll be working with, it's designed to get you up to speed with Orange - fast. And make you feel right at home.
But your induction's just the beginning. As well as learning from the wealth of talented people you'll be working alongside, you'll have the chance to go on workshops, study for formal qualifications, do online training, attend courses and get one-to-one coaching. Whatever level you're at, and whatever department you join, you'll find development programmes on offer that help you make the very most of your talents - and your time here at Orange.
Retail and Customer Service
If you join one of our Retail or Customer Service teams, you'll get intensive training up front. It will give you the skills and confidence you need to make sure every customer you help has a brilliant experience. Once you've finished your official induction training and started your role, you'll still get loads of support from your Store Manager or Team Leader. Not to mention lots of help and encouragement from your team mates.
We'll support you to do a great job, but we also want to make sure that you get the recognition you deserve when you've done some brilliant work. Our Brilliant awards allow anyone to nominate a colleague for doing a great job and that person could win a day off work. We also have an annual Orange Stars award, with the top winners of the year getting £1,000 and a holiday.
We have some really loyal people and we reward them by making sure that the longer you're here the more holidays you get, with increased holiday allowance when you reach your 5 and 10-year anniversaries. We also hold Orange anniversary parties so the people that have been here a while can get together to celebrate and we can thank them and their partners for all their support.
talking to our people
As a communications company, we make sure we're really good at talking to our people. Every month we publish our very own newspaper, Orange News, filled with stories about what's going on around the company, what our customers are into and things our employees are getting up to.
We pride ourselves on a strong company strategy and make sure that everyone knows the company's plans and how their role contributes to our success, with regular updates from our CEO, Tom Alexander.
It's important that our communication goes both ways and we use People Poll, our employee survey, to measure how our people are feeling and areas where we could do better. We also have ECON, our employee consultation group, with representatives all around the company who support employees and meet regularly to discuss any issues with the Management team.
There's no kind of prejudice here. We hire on your potential, promote on talent and reward success. So, if you're looking for a business where you can feel comfortable, energised and appreciated for who you are and what you can offer, you're definitely in the right place. You'll find people from all backgrounds here and we believe everyone has a part to play in making Orange an even better place to work. Read more about our diversity policies.
Orange offers you loads of benefits because we think it's important to recognise and reward great work. You'll also have the chance to take advantage of being part of a successful global company.
For a start, we make sure we get the basics right and that means competitive pay that we regularly compare to other leading employers to make sure you're properly rewarded for the job you do.
bonus and commission
On top of that, every single employee receives either a bonus, or commission if you work in Sales or Stores. Monthly commission is based on your performance against targets. Bonuses are paid twice a year on the basis of how well you do and the performance of the company as a whole.
If you're on the road or you've reached a certain grade, you'll be eligible for a company car, or a car allowance. We offer flexibility around the car you choose and you may have the ability to downgrade to get a cash allowance too.
We want our employees to love our products and services as much as our customers do, so we give them discounted rates on phones and internet products, like broadband. We've created some phone plans especially for our employees and given them free broadband, just like our pay monthly customers. We also have an Orange Discounts shop, with exclusive access to online discounts.
Orange pays for comprehensive healthcare for all permanent employees, with additional cover available for your partner and children and the option of joining a dental top-up plan.
holidays and time off
Everyone at Orange gets 25 days' holiday (or pro rata if you work part time) and we also have a holiday buy and sell scheme so you have the opportunity to trade up to 5 days' holiday too. We've got great maternity and paternity schemes and we have a flexible working policy to support working parents and carers. We also provide support in case of family emergencies and income protection for long-term health issues.
Our contributory pension scheme is available for anyone to join and offers flexible investment options for people at different life stages.
Every employee automatically receives access to a host of support services, including childcare vouchers, help with your tax return and the option of a discounted personal loan for travel to work.
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