Natali Topliff
I’ve recently graduated from Teesside University where I studied Interior Architecture and Design.
I have recently finished studying Interior Architecture and Design at Teesside University. While there I learnt how to digitally model in both 2D and 3D. I can use CAD, alongside other programs such as 3DS Max and photoshop, i am also competent in most Microsoft packages. Through my time at university I learnt how to manage my work load and time effectively, as well as prioritising projects to fit deadlines. As a whole I am very approachable and chatty, which allows me to put customers and clients at ease. I have previously worked in many different customer based environments, including running a team in a supervisory role. Through my experience as both a sales manager and senior sales I have a strong knowledge in both cash handling and how to bank a day’s takings.
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Lloyds Bar, Bar Associate, Middlesbrough
May 2010 to December 2010
While at Lloyds Bar I worked both day and night shifts, which provided me the opportunity to work with a wide variety of customers. I learnt how to make coffees, as well as taking and delivering food orders. Evening shifts meant I could mix cocktails, while ensuring people had I.D.
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Next, Sales Advisor, Middlesbrough
April 2010 to November 2010
Next, Middlesbrough
Sales Advisor
I joined the Next team on a temporary basis, however was lucky enough to be given a permanent contract. While working at Next I dealt with all customer situations, including the setting up and working through the end of season sale. The job also required me to try and get customers to sign up for Store cards. -
Brantano, Sales Assistant, Middlesbrough
June 2009 to June 2009
Februray 2010
Sales Assistant
I helped in the setting up of the new store in Middlesbrough, where I had been working over the back to school rush. An important part of my training was learning how to fit and measure kids school shoes, which has given me confidence when working with children. -
Gamestation, Senior Sales, Stevenage
June 2008 to August 2008
Although I only filled this position for two months it gave me an opportunity leading a small team to reach targets. I then returned as a Christmas temp during which I helped in the supervision of other Christmas temps over the busy period.
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River Island, Acting Sales Manager, Stevenage
August 2007 to June 2008
Within six months I had been able to prove my potential in management, starting at a Senior Sales position I then took on an acting Sales Manager Role. Working within River Island I learnt a great deal and expanded my knowledge of the trade. As part of the management team it was my role to provide a strong backbone for the manager, this included cashing up, banking and paperwork. My new responsibilities required me to be more involved in the delivery process and the merchandising off the Ladies wear floor. My Job was also to update the merchandising as new guidelines and hot spots come through, including the main shop window.