Charlie Elise Duff

Charlie Elise Duff

Social Media Professional. Amateur triathlete. Serious about swimming. Your biggest fan.

  • London, GB

I'm a social media manager for Ernst & Young. A journalist by trade, I love words. What else? Proud triathlete. Vegan but not vegangelical. Love: Baking, making, stitching and touch-screens. Eurovision, World’s Strongest Man and other curiously niche things. Old cars, new gadgets, spinning wheels. Geeks, gin and The Good Life. Buttons, ribbons and anything made of glass.

82 Followers 177 Following 240 Organizations 27 Topics
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  • Charlie Elise Duff

    This is worth a watch!

    • Charlie Elise Duff in Marketing, Social Media

      Social media marketing for Justin Bieber's new fragrance has his irrepressible legions of fans making cover fan videos for the campaign. Considering his huge following and profile, does he need to spend millions on social media marketing?

      • Charlie Elise Duff

        Who's in the right? The working lawyer mother or the stay at home mum?
        • Charlie Elise Duff Charlie Elise Duff commented on
          Gautam Ghosh

          Gautam Ghosh in Management

          This article has been causing quite a furore on the internet #Management What do the women here think? Is it still impossible?
          • Why Women Still Can't Have It All
            Why Women Still Can't Have It All

            It's time to stop fooling ourselves, says a woman who left a position of power: the women who have managed to be both mothers and top professionals are superhuman, rich, or self-employed. If we truly believe in equal opportunity for all women, here's what has to change.

          Show previous 2 comments
          • Charlie Elise Duff
            Charlie Elise Duff
            EIGHTEEN MONTHS INTO my job as the first woman director of policy planning at the State Department, a foreign-policy dream job that traces its origins back to George Kennan, I found myself in New York, at the United Nations’ annual assemblage of every foreign minister and head of state in the world.

            On a Wednesday evening, President and Mrs. Obama hosted a glamorous reception at the American Museum of Natural History. I sipped champagne, greeted foreign dignitaries, and mingled.

            But I co… Read moreuld not stop thinking about my 14-year-old son, who had started eighth grade three weeks earlier and was already resuming what had become his pattern of skipping homework, disrupting classes, failing math, and tuning out any adult who tried to reach him.

            Over the summer, we had barely spoken to each other—or, more accurately, he had barely spoken to me. And the previous spring I had received several urgent phone calls—invariably on the day of an important meeting—that required me to take the first train from Washington, D.C., where I worked, back to Princeton, New Jersey, where he lived.

            My husband, who has always done everything possible to support my career, took care of him and his 12-year-old brother during the week; outside of those midweek emergencies, I came home only on weekends.

            As the evening wore on, I ran into a colleague who held a senior position in the White House. She has two sons exactly my sons’ ages, but she had chosen to move them from California to D.C. when she got her job, which meant her husband commuted back to California regularly. I told her how difficult I was finding it to be away from my son when he clearly needed me. Then I said, “When this is over, I’m going to write an op-ed titled ‘Women Can’t Have It All.’”

            She was horrified. “You can’t write that,” she said. “You, of all people.” What she meant was that such a statement, coming from a high-profile career woman—a role model—would be a terrible signal to younger generations of women. By the end of the evening, she had talked me out of it, but for the remainder of my stint in Washington, I was increasingly aware that the feminist beliefs on which I had built my entire career were shifting under my feet.

            I had always assumed that if I could get a foreign-policy job in the State Department or the White House while my party was in power, I would stay the course as long as I had the opportunity to do work I loved. But in January 2011, when my two-year public-service leave from Princeton University was up, I hurried home as fast as I could. Read the rest: http://www.theatlantic.com/magazine/archive/2012/07/why-women-still-can-8217-t-have-it-all/9020/
          • Sibylle Weber
            Sibylle Weber
            Well, what a surprise: Parenting turns out to be a full-time job! Glad you realised it. At least one of the parents has to try and find a job that allows them to look after their kids. This has nothing to do with being a woman though - there is nothing in male genetics that prevents them from doing that. The choice really depends on the type of job, which one is suitable for working at home or cutting back, and which parent is more talented at raising children (which could change as the kids get… Read more older). Raising children is not an easy task even without a job, and I raise my hat to everybody who manages it well (with or without prestigious career).
          • Sibylle Weber
            Sibylle Weber
            They should have changed the title to 'Why parents can't have it all'.
          • BraveNewTalent
            BraveNewTalent
            I think being a parent is considered part of 'having it all', so if you don't get to do that, you've 'failed'. How demoralising! Thanks for commenting Sibyelle. I think today's women have to plan ahead about what they expect and want to do, being realistic about how many hours there are in a day...

        • Charlie Elise Duff in Customer Service, Social Media

          Using Twitter to improve Customer Service. Great example.
          • How Citibank Uses Twitter to Improve Customer Service
            How Citibank Uses Twitter to Improve Customer Service

            Dealing with customer service via phone rarely wins companies high marks. All too often, calling that 800-number on the back of your bank card means navigating an endless, automated screening system only to be routed to an agent in an overseas call center with minimal ability to help.

          • Charlie Elise Duff in Customer Service

            The latest stats on American Customer Satisfaction for the Restaurant industry. McDonalds not high on the list!
            • The Best And Worst In Restaurant Customer Service - Forbes
              The Best And Worst In Restaurant Customer Service - Forbes

              Do you find a meal out relaxing, or do you leave annoyed? If it's the latter, you're not alone. Customer satisfaction levels are falling at the big sit-down dining chains, the latest data from the American Customer Satisfaction Index show.

            • Charlie Elise Duff in Customer Service, Banking, Financial Services

              Banker's pay should be linked to customer satisfaction for customer service?
              This watchdog seems to think it's a good idea. Feel free to present a different view but as the customer service agents are not the ones who are typically earning the big bucks it seems a disconnected strategy to me...

              • Charlie Elise Duff in Entrepreneurship, Venture Capital

                Did you know Justin Bieber is a VC? “I’m not going to invest in something I don’t like; I have to believe in the product”—but rather than load up on buy-what-you-know value stocks, the singer has been quietly plowing millions into private tech startups.

                According to his manager, Bieber holds stakes in a dozen such companies. FORBES was able to verify four: messaging platform Tinychat, social-­curation app Stamped, gaming outfit Sojo Studios and, most critically, Spot­i­fy, the disruptive music service founded by Daniel Ek and backed by everyone from Sean Parker to Li Ka-shing. Read the full story on Forbes...
                • Justin Bieber, Venture Capitalist: The Forbes Cover Story - Forbes
                  Justin Bieber, Venture Capitalist: The Forbes Cover Story - Forbes

                  ­­Leaning on a soundboard in a Hollywood recording studio, Justin Bieber is about to make me an offer that would prompt instant hysteria among millions of American teenage girls: Do I want to be the first person outside of his inner circle to hear some rough cuts he's considering for his upcoming album, Believe?

                • Charlie Elise Duff Charlie Elise Duff liked and commented on
                  Phil Booth

                  Phil Booth in Community Management

                  So it turns out that Reddit posted high-quality content using hundreds of fake accounts during the first couple of months after they launched:


                  http://www.dailydot.com/business/steve-huffman-built-reddit-fake-accounts


                  Do you think that kind of strategy is a fundamental part of building successful online communities, or is it possible to become successful organically?
                  • How Reddit's cofounders built Reddit with an army of fake accounts
                    How Reddit's cofounders built Reddit with an army of fake accounts

                    Here's an interesting revelation from Reddit cofounder Steve Huffman: The social news site was built on a lie. Many hundreds of lies, to be more specific, in the form of fake user accounts that Huffman and fellow cofounder Alexis Ohanian used to populate the site in its earliest days.

                  Show previous comment
                  • Irina Elyzabeth
                    Irina Elyzabeth
                    I've always been told this was a very dangerous path. Of course that doesn't mean it never works!
                  • Charlie Elise Duff
                    Charlie Elise Duff
                    I think that the key here is quality content. It's not so much of a lie if it is genuine, real content. If the fake accounts were commenting on each other's posts and sharing and so on I think it might be different? What do you think?

                • Charlie Elise Duff in Entrepreneurship

                  Six year old is the driving force behind family business of sweet shops in Wales. The third store just opened. Check it out!
                  • Sweet Success: Six-Year-Old Entrepreneur Opens THIRD Candy Store
                    Sweet Success: Six-Year-Old Entrepreneur Opens THIRD Candy Store

                    Mollie Price has become one of the youngest entrepreneurs in the United Kingdom after the six-year-old girl launched her own chain of candy stores, the Shropshire Star reports. With a little help from her mother, Mollie recently opened her third sweet shop in Welshpool, Wales.

                  • BraveNewTalent, Community manager, London

                    January 2011 to present

                    I am the community manager for BraveNewTalent.com, the talented network

                  • Sift Media, Editor, HRzone.co.uk

                    September 2009 to July 2011

                    Editor of online HR magazine, community and network, providing news, views, advice, multimedia content and networking opportunities for HR practitioners and decision-makers.

                  • theHRDIRECTOR, Assistant Editor

                    June 2008 to September 2009

                    theHRDIRECTOR is the only magazine in the UK written specifically for HR senior decision-makers. I had responsibility for many aspects of this magazine including online content, production, sub-editing and flatplanning the issues. Additionally I wrote news and features for our magazine and website. I worked with editor Jason Spiller to shape the content of the magazine. I introduced structure to the magazine production cycle and improved editorial standards. I drove the most radical redesign in the magazine's history.

                  • The Times, Work placement with The Times Magazine

                    April 2008 to April 2008

                    During this placement I researched interview subjects for journalists and did other tasks as requested for the team. I also penned a few items including a small piece about Chris Brasher who helped bring the London Marathon into being.

                  • Freshwood Publishing, Work placement on launch issue of Living Woods

                    April 2008 to April 2008

                    I was fortunate enough to be able to work with editor Nick Gibbs on the launch issue of consumer title Living Woods, for which I wrote a feature and continue to contribute. The magazine is about wood and woodland and fuelled my interest in sustainable construction as well as giving me valuable feature writing and launch experience.

                  • Stuff Magazine, Work placement

                    March 2008 to March 2008

                    A work placement during which I gained work experience on a great title. The team were great - I wrote for then news editor Mic Wright (now online news editor for Stuff.tv and freelancer) and online editor Linsey Fryatt. I also worked with Will Findlater on upcoming features and dealt with PR agencies to secure samples for the fashion pages. My time with Stuff instilled a hard work ethic in me and inspired me to be even more passionate about magazines.

                  • Magazine Journalism, Postgraduate Diploma at Cardiff University / Prifysgol Caerdydd

                    2008

                  • International Relations, BA 2:1 at University of Wales, Swansea

                    2007