Tina Jane Quail

• Lead administration for the MyView HR self-service software rollout to all College departments, including account set up using ResourceLink, producing MS Visio organisational charts, producing user guides, resetting and checking user accounts, responding to queries and troubleshooting.
• Providing administrative support to the HR Information & Systems Manager with the completion of the annual HESA (Higher Education Statistics Agency) Staff Return; including collecting HESA staff numbers from other universities, obtaining missing information from files, forms and via email, comparing background tables and various spreadsheets, and actioning amendments.
• Lead administration for the staff data validation exercise and assisting with the updating of the ResourceLink HR system; 3,500 forms issued and 2,400 replies inputted.
• Arranging meetings, catering and resources on behalf of the HR Information & Systems Manager.

• Lead administration for the MyView HR self-service software rollout to all College departments, including account set up, account resets, responding to queries and troubleshooting.
• Providing administrative support to the HR Information & Systems Manager with the completion of the annual HESA (Higher Education Statistics Agency) Staff Return; including collecting HESA staff numbers from other universities, obtaining missing information from files, forms and via email, comparing background tables and various spreadsheets, and actioning amendments.
• Lead administration for the staff data validation exercise and assisting with the updating of the ResourceLink HR system; 3,500 forms issued and 2,400 replies inputted.
• Arranging meetings, catering and resources on behalf of the HR Information & Systems Manager.

• Providing administrative support to the Business Support Manager, the Head of Cultural Services, and colleagues within Sports Services, Tourism and International Links teams, including arranging meetings.
• Supporting and assisting colleagues with usage of Oracle Financial System, Multi-Functional Devices and VoIP telephones in role of ‘Champion’/‘Superuser’.
• Entries administration for the Great Eastern Run, including spreadsheets, reports, updating of website and issuing of race packs.
• Assisting with organisation of Katharine of Aragon Commemoration Service and events.
• Updating website and intranet for Cultural Services.
• Creating, inputting and analysing surveys using Snap software.
• Proof reading and editing documents for Cultural Services, e.g. reports, press releases, action plans and letters.
• Producing leisure card newsletter in conjunction with Monitoring Officer, including design of competition and production of articles.
• Processing accounts payable orders and accounts receivable invoices in supporting role to Finance Assistant.
• Requesting, checking and collating information from service managers, e.g. weekly absence monitoring submissions, Christmas opening hours and staffing, essential training and working patterns.
• Processing leisure card applications, updating member’s records and reconciling web bookings on behalf of the Monitoring Officer.
• Producing various PowerPoint presentation slides on behalf of the Head of Service, such as a Sports Trust meeting and a departmental briefing.
• Distributing monthly reports to service managers, such as sickness and staff lists.
• Assisting with the compilation of the Cultural Services Business Plan.
• Producing mail merge invitations for park and lido open days.

• Providing administrative support to the Business Support Manager, the Head of Cultural Services, and colleagues within Sports Services, Tourism and International Links teams, including arranging meetings.
• Supporting and assisting colleagues with usage of Oracle Financial System, Multi-Functional Devices and VoIP telephones in role of ‘Champion’/‘Superuser’.
• Entries administration for the Great Eastern Run, including spreadsheets, reports, updating of website and issuing of race packs.
• Assisting with organisation of Katharine of Aragon Commemoration Service and events.
• Updating website and intranet for Cultural Services.
• Creating, inputting and analysing surveys using Snap software.
• Proof reading and editing documents for Cultural Services, e.g. reports, press releases, action plans and letters.
• Producing leisure card newsletter in conjunction with Monitoring Officer, including design of competition and production of articles.
• Processing accounts payable orders and accounts receivable invoices in supporting role to Finance Assistant.
• Requesting, checking and collating information from service managers, e.g. weekly absence monitoring submissions, Christmas opening hours and staffing, essential training and working patterns.
• Processing leisure card applications, updating member’s records and reconciling web bookings on behalf of the Monitoring Officer.
• Producing various PowerPoint presentation slides on behalf of the Head of Service, such as a Sports Trust meeting and a departmental briefing.
• Distributing monthly reports to service managers, such as sickness and staff lists.
• Assisting with the compilation of the Cultural Services Business Plan.
• Producing mail merge invitations for park and lido open days.

• Providing pension commencement quotes, pension values and retirement projections.

• Providing pension commencement quotes, pension values and retirement projections.

• Registering and amending housing register applications via telephone.
• Maintaining records for homeless presentations and producing weekly statistics.
• Actioning property nomination requests for Housing Associations and nominating suitable applicants.
• Responding to enquiries by telephone, letter and email, often dealing with distressed and anxious people.
• Producing and amending forms, letters and departmental records.

• Registering and amending housing register applications via telephone.
• Maintaining records for homeless presentations and producing weekly statistics.
• Actioning property nomination requests for Housing Associations and nominating suitable applicants.
• Responding to enquiries by telephone, letter and email, often dealing with distressed and anxious people.
• Producing and amending forms, letters and departmental records.

• Personnel administration for a number of clients, which involved working closely with key client contacts, third party providers and consultants.
• Producing contracts of employment, changes to terms and conditions, reference requests and maintaining personnel records.
• Responding to and actioning a large amount of correspondence, ensuring that conflicting deadlines were met, which required excellent organisational and prioritisation skills.

• Personnel administration for a number of clients, which involved working closely with key client contacts, third party providers and consultants.
• Producing contracts of employment, changes to terms and conditions, reference requests and maintaining personnel records.
• Responding to and actioning a large amount of correspondence, ensuring that conflicting deadlines were met, which required excellent organisational and prioritisation skills.

• Personnel administration for 600 retail employees; producing and updating personnel records and files, producing contracts of employment and reference requests, dealing with telephone queries, producing various types of personnel-related letters, and maintaining company car statistics.
• Completing a weekly payroll for between 30-60 casual employees for several months.

• Personnel administration for 600 retail employees; producing and updating personnel records and files, producing contracts of employment and reference requests, dealing with telephone queries, producing various types of personnel-related letters, and maintaining company car statistics.
• Completing a weekly payroll for between 30-60 casual employees for several months.