Customer Care Advisor at Schneider Electric
I am currently a final year student at the University of Leeds, studying English and French.
Schneider Electric, Customer Care Advisor, Telford
June 2011 to August 2011
Was responsible for raising and clearing credit notes, worked as part of a team to provide efficient and accurate customer service. Responsible for input of delivery information and proof of delivery notes. General office duties carried out.
British Council, English Language Assistant, Chelles
October 2010 to April 2011
Responsible for teaching classes of 15 students aged between 15 and 20 years. Prepared my own classwork with the groups. Also required to mark students work, and provide both oral and written feedback. Teamwork, liaising with teachers in order to develop lesson plans around current study topics. Living in and adapting to a foreign culture.
Avon, Sales Representative, Telford
June 2009 to September 2009
Door to door sales based on commission.
Promotion of products to clients.
Building effective relationships with customers to gain customer loyalty and repeat sales.
CPR Automation Ltd., Administrative Assistant, Tamworth
December 2008 to January 2009
Greeting clients on entry to premises
Receiving telephone calls, emails, faxes
Work in a busy office environment, face to face role with customers.
English and French, Bachelor of Arts Honours (BA Hons) at University of Leeds