Mitchell Grant Williams

The Social Media Brand Manager will be responsible for establishing the brand tonality and voice, writing and creating content, bettering brand sentiment using ORM tools and innovative campaigns, monitoring community engagement and leading overall brand strategic goals. A social media brand manager’s life mission will be to achieve results, meet deadlines and hit targets out of the ball park. All the while tweeting, facebooking and blogging up a storm, of course.

Creative
- Check brand synergy and the implementation of brand strategy in all social media platforms and
project executions.
- Assist in leading a team of dynamic, energetic and crazy social media mavens who are
passionate about their brands and what they offer to them.

Operational
- Develop and maintain strict guidelines and standards in social media processes, disciplines and
documentation

Formulate creative briefs (client-facing).

Collaborate with leading South African creatives to deliver beautiful platforms with amazing content.

Identify and advance the skill set of fellow team mates

Educate clients on the ins and outs of social media and all of its constant changes

Deliver amazing work, in time for your deadlines

Assume a mentorship role to grow junior team members

Manage a variety of projects simultaneously

Ensure communication between various departments in the agency

Work with account managers to identify opportunities and sell ideas within accounts

Initiate brainstorming sessions and other planning activities

Scope new projects, identify brand opportunities and shape creative and production briefs

Liaise with technical managers and other teams

Manage the community managers that handle the ORM and content generation for social media.

Working as part of the weekly magazines, focus being on the news title NewsNow and NuusNou, two great weekly titles covering all the weeks news in small easy to consume articles.
My main responsibilities are:
- Enhancing competitiveness in current and new markets
--- Aligning goals and strategies with higher level objectives
--- Building strategic relationships
--- Ensuring brand alignment with brand strategy
--- Implementing strategy
- Generating revenue, managing costs and ensuring profit
--- Managing the budget
- Managing people, processes and systems effectively
--- Budgeting
--- Compiling brand briefs
--- Solving problems
- I lead effectively and live the core values of Media24: respect, integrity, courage and accountability.
- Driving brand awareness
--- Through instore marketing, online and events

Previous position as a project manager for Heat Magazine and TVPlus
- Managing social media and online website uploading content for both
- Running of online campaigns using social media to drive the competitions and conversations surrounding the content
- Growing the online communities through constant brand awareness

- Focus on achieving stores performance, daily and monthly targets are reached, as well as beating previous years performance.
- Optimising store performance through legendary product, people and experience.
- Leaders forums and planning sessions
- Leading the team through nuturing, motivating, developing and maintainingrelationships
- Problem identification and resolution
- Motivation of team to achieve the goals defined by the team ensuring maximisation of store potential
- Constant feedback to be given to team through one-on-one sessions done to alleviate any issues that might affect the store and team morale
- Understand and be able to execute all roles in the store to assist team where possible.

Compilation of monthly reports for national accountants on client base and growth
Adhoc reporting on product related issues and analysis thereof
Assist in turning client data and business intelligence into a core competence
Assist the PBA/ Business Intelligence team with data investigations, fixes and reporting
Creating and running of weekly reporting to the Private Bank Account Teams
Interact with business and Interpret business reporting needs into data requirements
Identify incorrect data and manage the correction and updating of data in all legacy systems
Monitor and report on invalid / failed data and the impact
Be involved in project based data requirements and business analysis
Assist Marketing department with campaign anaylsis and preparation

- Email Consultant for any online queries that a client has for their Investec account
- Monthly Statistic Reporting for the entire contact centre to management & Key Risk indicator reporting
- Creation and update of any Excel documents in the area.
- Statistical analysis of data to provide better understanding of call volumes and capacity planning
- Quality Assurance for payments
- Other general admin responsibilities
- Current project completed: 2009 Monthly Fee Increase for PBA accounts

- Providing clients with a distinct client support
- Complied monthly data reports for management on teams performance
- Doing Assigned Admin
- Reporting Monthly Statistics for team

Duties/Responsibilities:
- In Store Promotions For Clover SA

Duties/Responsibilities:
- Bookkeeping and Admin responsibilities