Innovation

          • in Collaboration, Innovation, Social Networking, Canada, E911

            This Avaya CONNECTED Blog
            is also available as an MP3 Audio File




            If you follow the "911 crowd" on Twitter you can't help but noticeRead more@YRP, the official Twitter handle for the York Regional Police in Ontario Canada, providing updates and information on activities, investigations, events and general safety tips.

            This morning while scanning the Twitter-verse for a story concept for this week's blog, I noticed Tweet after Tweet from @YRP that contained the hashtag #yrpnights. But what caught my eye, was the fact that these Twitter posts didn't originate from the ground. That's right, York Regional Police added social media to AIR2, their sleek 200k/ph Eurocopter EC120B tactical airborne platform, known to you and I as a "police chopper".

            For quite some time now I've been a fan of @YRP, and there extensive use of social media to reach out to the public. Adding social media to AIR2, was probably just the next logical step that this department is taking to communicate with the public, and is a fantastic example of how Public Safety needs to reach out to the community using the modes of communication most comfortable with that community.

            Obviously, taking to Twitter, will target communications at a wide community including our younger generation, but it will also reach a wide community who may not be active contributors on Twitter, but monitor various activities in real time on tablets and smartphones.

            The more progressive governments have learned that community interaction goes far beyond their web presence, their Facebook page, and even their Public Information Office staff. The tools already exist to monitor and interact with communities, but there is no reason why that level of interaction needs to remain within the brick-and-mortar infrastructure. Today's culture has become immediate in nature and demands real-time information and updates on just about anything from emergency situations too large public events.

            Sending live tweets from the helicopter crew provides a "virtual ride along" that would be almost impossible to re-create without the involvement of a camera crew, and the postproduction editing. All of that equals time spent producing, and not delivering content. Right now, by following @YRP and #YRPNights, you'll find a series of updates on what's happening around York, and you'll even catch some great night and day photography from their vantage point high above the city as well as the occasional infrared FLIR image.

            This infrared technology detects differences in heat on the nearest surface to the camera. For example if a person is walking across the field the person would be displayed as high, as they are admitting greater amounts of heat than the field there walking on. One common myth is that helicopters and FLIR technology can see through windows into your home. This simply isn't true because glass is a reflective surface to infrared technology, and a person walking outside your window can see better into your home than the helicopter possibly could. Still this is a common question and included on their Frequently Asked Questions page located at http://www.yrp.ca/airfaq.aspx

            I'll continue to follow @YRP, and we'll see if we can summarize the success of this program of reaching down from above with Social Media.

            The Avaya Podcast Network launched a new landing page this week at http://Avaya.com/APN. It will be a one stop location for all APN content including the events that we attend, as well as our regular social media series including E911 Talk, Today in Public Safety, and Avaya Tech Talk with Guy Clinch (@GClinch).

            If you're attending the IAUG Converge 2013 conference at the Gaylord Palms Resort in Orlando Florida on June 3 - 7, be sure to stop by booth number 337 and visit. In addition to myself and Guy, APN producer and LatAm correspondent Guadalupe Hugony (@GuadalupeHugony) will be on hand producing interviews directly from the show room floor in both English and Spanish.

            Want more on E9-1-1?  E9-1-1 Talk PodcastSubscribe to my weekly E9-1-1 Talk Podcast here
            Thanks for stopping by and reading the Avaya CONNECTED Blog on E9-1-1, I value your opinions, so please feel free to comment below or if you prefer, you can email me privately. Public comments, suggestions, corrections and loose change is all graciously accepted ;-)Until next week. . . dial carefully.
            Be sure to follow me on Twitter @Fletch911
             

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            • Taking Social Media to 'New Heights' - Avaya Connected Blog

              By Collaboration | Mark J. Fletcher, ENP | 18 May 2013 Taking Social Media to 'New Heights' This Avaya CONNECTED Blog is also available as an MP3 Audio File If you follow the "911 crowd" on Twitter you can't help but notice @YRP, the official Twitter handle for the York Regional Police in Ontario Canada, providing updates and information on activities, investigations, events and general safety tips.

            • in Careers, Corporate Citizenship, Innovation, United States

              The president of the Jones County economic development authority recounts the collaboration behind establishing a technology park that brought jobsRead moreand innovation to the community: ““Build it and they will come” was the mantra when Jones County, Mississippi purchased just over 500 acres of land in Ellisville, MS on which was constructed Howard Technology Park, that eventually led to a momentous July 2011 announcement by GE Aviation CEO David Joyce.”
              Read more at Ideas Lab.
              • Mitch Stennett: If You Build a #Technology Park, They Will Come | GE Careers Blog

                The president of the Jones County economic development authority recounts the collaboration behind establishing a technology park that brought jobs and innovation to the community: ""Build it and they will come" was the mantra when Jones County, Mississippi purchased just over 500 acres of land in Ellisville, MS on which was constructed Howard Technology Park, that eventually led to a momentous July 2011 announcement by GE Aviation CEO David Joyce."

                  • in Careers, Ge Aviation, Innovation, United States

                    Workers at a brand new GE Aviation plant in Auburn, Alabama will be using lasers to drill tiny cooling holes in super-alloy blades for jet engines.Read more“This is one of the most critical and sophisticated components in our jet engines,” says David Joyce, GE Aviation CEO. “We consider them a work of art.”
                    Read more at GE Reports.
                    • in Careers, Engineering, Ge On Campus, Innovation, United States

                      The National Science Foundation (NSF) has partnered with Intel and GE to change the status quo through a targeted set of grants whose projects takeRead morecreative approaches in engaging and retaining undergraduates in engineering and computer science. Both fields are dynamic, encompassing areas of focus that didn’t even exist a couple of decades ago–from green energy and advanced robotics to cybersecurity. Engineering and computer science also offer good careers with salaries that can make a life-changing difference, especially to first-generation college students and their families.
                      Read more at National Science Foundation.
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